Teslimat Yeri United Kingdom , USD
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David Poland 19/07/2018
This is the second Creality CR10 printer I have purchased. The first was excellent value and has performed well. This unit was over $200 more expensive, and came with problems which negatively affected the quality of the prints. The calibration of the Extruder is out, and the extruder itself slips, causing under extrusion when printing, thus decreasing print quality, as most especially strength, which is disappointing, as this is what the additional unit was purchased for. A replacement metal extruder had to be purchased. The Stock standard parts cooling fan unit also blows far to hard, to the point that prints don't print properly, and the fan had to be turned off in software in order to facilitate clean printing. The alignment bearings / wheels under the heat bed were incorrect to the point they affected the quality of the prints, & had to be adjusted with much effort, after spending many hours researching how to do so correctly. The unit is also slightly noisier than the previous CR10 unit. On a positive note, the heat bed insulator is fantastic and makes a big difference when printing to higher temperatures.
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  • Banggood Dear customer, Thank you for your order and before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you. In our attempt to serve you better and retain you as one of our valuable customers, please contact our customer service representatives by this link: http://www.banggood.com/Contact-Us_hi111 We would highly appreciate if you could send us all the information listed here below: 1.Some photos of the shipping label, which can be found on the external side of the package; 2.The SKU number of the products you received. You can find this information on the label placed on the item itself; 3.Some photos or video to show the entity of the problem; 4.The order number and the product ID. Looking for your kindly reply. Have a nice day. Best regards, Banggood team

    28/03/2024
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